All Systems Operational

About This Site

WellSky Connected Networks
This site provides information about the status of the Connected Networks’ suite of solutions. Please bookmark this site and check back here to view the current status of the solutions listed below, including updates on maintenance, performance and security. Recurring maintenances are located at the bottom of this page.

For updates on the Change Healthcare cybersecurity event, please visit https://wellsky.com/changestatus

CarePort Care Management Operational
CarePort Referral Management Operational
CarePort Referral Intake Operational
CarePort Guide Operational
CarePort Connect Operational
CarePort Insight Operational
CarePort Discharge Operational
CarePort Intake Operational
CarePort Interop Operational
CarePort Transition Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CarePort Discharge & Intake November Maintenance **RESCHEDULED** Nov 15, 2025 20:00 - Nov 16, 2025 05:00 CST

Due to the Thanksgiving holiday, the regularly scheduled 4th Saturday maintenance event in November has been rescheduled to Saturday November 15th, 2025 from 8:00 pm to 5:00 am (Central Time). During this time, applications may be unavailable or experience intermittent disruptions. For the best experience, we recommend waiting until the maintenance is complete before using the system. We apologize for any inconvenience this schedule change may cause.
Posted on Oct 30, 2025 - 13:32 CDT

CarePort Discharge & Intake December Maintenance **RESCHEDULED** Dec 6, 2025 20:00 - Dec 7, 2025 05:00 CST

Due to the Winter Holidays, the regularly scheduled 4th Saturday maintenance event in December has been rescheduled to Saturday December 6th, 2025 from 8:00 pm to 5:00 am (Central Time). During this time, applications may be unavailable or experience intermittent disruptions. For the best experience, we recommend waiting until the maintenance is complete before using the system. We apologize for any inconvenience this schedule change may cause.
Posted on Oct 30, 2025 - 13:37 CDT
Nov 9, 2025

No incidents reported today.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Discharge Issue issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Nov 6, 13:41 CST
Update - WellSky has identified the issue causing referrals to not send due to the error "required information missing".

Next Update - within 30 minutes
Nov 6, 13:40 CST
Identified - WellSky has identified the issue causing referrals to not send due to the error "required information missing".

Next Update - within 30 minutes
Nov 6, 13:13 CST
Update - WellSky is investigating an issue causing referrals to not send due to the error "required information missing".

Next Update - within 30 minutes
Nov 6, 12:43 CST
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Nov 6, 12:30 CST
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025
Discharge Issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Oct 28, 07:06 CDT
Update - WellSky is currently investigating an issue causing intermittent interface connectivity issues for inbound and outbound connections. Preliminary findings indicate that the disruption originates outside of our environment, and we are working with our vendors to expedite a resolution.

Next Update - 10/28 at 10:00 AM CT

Oct 28, 07:01 CDT
Update - WellSky is currently investigating an issue causing intermittent interface connectivity issues for inbound and outbound connections. Preliminary findings indicate that the disruption originates outside of our environment, and we are working with our vendors to expedite a resolution.

Next Update - 10/28 at 7:00 AM CT

Oct 28, 03:06 CDT
Update - WellSky is currently investigating an issue causing intermittent interface connectivity issues for inbound and outbound connections. Preliminary findings indicate that the disruption originates outside of our environment, and we are working with our vendors to expedite a resolution.

Next Update - 10/28 at 3:00 AM CT

Oct 28, 01:00 CDT
Update - WellSky is currently investigating an issue causing intermittent interface connectivity issues for inbound and outbound connections. Preliminary findings indicate that the disruption originates outside of our environment, and we are working with our vendors to expedite a resolution.

Next Update - within 60 minutes
Oct 27, 23:56 CDT
Update - WellSky is investigating an issue with intermittent interface connectivity for both inbound and outbound connections.

Next Update - within 60 minutes
Oct 27, 22:37 CDT
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Oct 27, 22:30 CDT
Oct 27, 2025
Oct 26, 2025

No incidents reported.

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Recurring Maintenances
*For the best experience within the applications, we recommend waiting until the maintenance window has concluded.*

Solution Type When Time Impact
Care Mgmt VPN data center system updates 1st Saturday of every month. 11:00 PM - 3:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Monthly OS Patching 4th Tuesday of every month. 10:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Referral Mgmt Monthly OS Patching 4th Tuesday of every month.
 10:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Referral Intake Monthly OS Patching 4th Tuesday of every month.
 10:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Transition VPN data center system updates 1st Saturday of every month. 11:00 PM - 3:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Monthly OS Patching 4th Tuesday of every month. 10:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Discharge Monthly Maintenance 4th Saturday of every month.
 8:00 PM - 5:00 AM CT Application may be unavailable or experience intermittent disruptions during maintenance window.
Intake Monthly Maintenance 4th Saturday of every month.
 8:00 PM - 5:00 AM CT Application may be unavailable or experience intermittent disruptions during maintenance window.