All Systems Operational

About This Site

WellSky Connected Networks
This site provides information about the status of the Connected Networks’ suite of solutions. Please bookmark this site and check back here to view the current status of the solutions listed below, including updates on maintenance, performance and security. Recurring maintenances are located at the bottom of this page.

For updates on the Change Healthcare cybersecurity event, please visit https://wellsky.com/changestatus

CarePort Care Management Operational
CarePort Referral Management Operational
CarePort Referral Intake Operational
CarePort Guide Operational
CarePort Connect Operational
CarePort Insight Operational
CarePort Discharge Operational
CarePort Intake Operational
CarePort Interop Operational
CarePort Transition Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 9, 2025

No incidents reported today.

Dec 8, 2025

No incidents reported.

Dec 7, 2025
CarePort Connect Urgent Maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 16:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 13:00 CST
Scheduled - WellSky has identified an issue requiring immediate maintenance. We will perform this maintenance on Sunday December 7th, 2025, from 1:00 PM to 4:00 PM (Central Time). During this time, the solution will experience instances of unavailability.

We apologize for the inconvenience as we work to provide a better experience for our clients.
Dec 5, 13:36 CST
Discharge Issue issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Dec 7, 12:28 CST
Update - Wellsky is currently experiencing an issue that is causing users to receive a 503 service temporarily unavailable error. CarePort Discharge/Intake users are requested to clear their browser cache and cookies as a troubleshooting step.

Next Update - within 30 minutes
Dec 7, 12:10 CST
Update - We are continuing to investigate this issue.
Dec 7, 11:32 CST
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Dec 7, 11:31 CST
CarePort Discharge & Intake December Maintenance **RESCHEDULED**
Completed - The scheduled maintenance has been completed.
Dec 7, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 20:00 CST
Scheduled - Due to the Winter Holidays, the regularly scheduled 4th Saturday maintenance event in December has been rescheduled to Saturday December 6th, 2025 from 8:00 pm to 5:00 am (Central Time). During this time, applications may be unavailable or experience intermittent disruptions. For the best experience, we recommend waiting until the maintenance is complete before using the system. We apologize for any inconvenience this schedule change may cause.
Oct 30, 13:37 CDT
Dec 6, 2025
Dec 5, 2025
CarePort Connect Urgent Maintenance
Completed - The scheduled maintenance has been completed.
Dec 5, 11:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 10:10 CST
Scheduled - WellSky has identified an issue requiring immediate maintenance. We will perform this maintenance on Friday December 5th, 2025 from 10:00 AM to 11:00 AM (Central Time). During this time, The Solution will be unavailable for a few minutes at the beginning of the maintenance window and a few minutes at the end. We thank you for your patience.

We apologize for the inconvenience as we work to provide a better experience for our clients.
Dec 5, 10:08 CST
Careport Connect Maintenance
Completed - The scheduled maintenance has been completed.
Dec 5, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 19:00 CST
Update - The maintenance event schedule has moved to be an hour earlier. It will now begin on Thursday December 4th, 2025 at 7:00pm and end at 12:00am central time. The solution will still be unavailable during this time. We apologize for any inconvenience this change may cause.
Nov 24, 13:42 CST
Scheduled - WellSky will perform a scheduled maintenance on Thursday December 4th, 2025, from 08:00 PM to Friday December 5th, 2025, 1:00 AM (Central Time). During this time, the Solution will be unavailable.

We thank you for your patience as we improve the system.
Nov 21, 16:49 CST
Dec 4, 2025
Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

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The information provided and terms used on this site are provided to WellSky clients for general informational purposes only, and WellSky provides no assurances about the accuracy of such information. Further, the information on this site in no way amends, supplements, incorporates, creates or supersedes any legal obligations, including those that are contractual or statutory in nature.
Recurring Maintenances
*For the best experience within the applications, we recommend waiting until the maintenance window has concluded.*

Solution Type When Time Impact
Care Mgmt VPN data center system updates 1st Saturday of every month. 11:00 PM - 3:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Monthly OS Patching 4th Tuesday of every month. 10:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Referral Mgmt Monthly OS Patching 4th Tuesday of every month.
 10:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Referral Intake Monthly OS Patching 4th Tuesday of every month.
 10:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Transition VPN data center system updates 1st Saturday of every month. 11:00 PM - 3:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Monthly OS Patching 4th Tuesday of every month. 10:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Discharge Monthly Maintenance 4th Saturday of every month.
 8:00 PM - 5:00 AM CT Application may be unavailable or experience intermittent disruptions during maintenance window.
Intake Monthly Maintenance 4th Saturday of every month.
 8:00 PM - 5:00 AM CT Application may be unavailable or experience intermittent disruptions during maintenance window.