All Systems Operational

About This Site

WellSky Connected Networks
This site provides information about the status of the Connected Networks’ suite of solutions. Please bookmark this site and check back here to view the current status of the solutions listed below, including updates on maintenance, performance and security. Recurring maintenances are located at the bottom of this page.

CarePort Care Management Operational
CarePort Referral Management Operational
CarePort Referral Intake Operational
CarePort Guide Operational
CarePort Connect Operational
CarePort Insight Operational
CarePort Discharge Operational
CarePort Intake Operational
CarePort Interop Operational
CarePort Transition Operational
Social Care Coordination Operational
WellSky Care Coordination Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 18, 2026

No incidents reported today.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
CarePort Discharge and CarePort Intake Maintenance
Completed - The scheduled maintenance has been completed.
Jul 16, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 19:00 CDT
Scheduled - WellSky will perform a scheduled maintenance on Wednesday July 15th, 2026 from 7:00 PM to Thursday July 16th, 2026 at 7:00 AM (Central Time). During this time, the Solution will be available, but users may experience intermittent performance degradation.

We thank you for your patience as we improve the system.
Jul 13, 13:28 CDT
Jul 15, 2026
Referral Management issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Jul 15, 17:01 CDT
Monitoring - WellSky has resolved the issue causing degraded system performance and clients may experience issues with document loading and combining.

We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
Jul 15, 13:14 CDT
Update - WellSky continues to investigate an issue causing degraded system performance and clients may experience issues with document loading and combining.

Next Update - within 30 minutes
Jul 15, 12:34 CDT
Update - WellSky is investigating an issue causing degraded system performance and clients may experience issues with document loading and combining.

Next Update - within 30 minutes
Jul 15, 12:05 CDT
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Jul 15, 11:56 CDT
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026
CarePort Discharge and CarePort Intake Urgent Maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 20:00 CDT
Scheduled - WellSky has identified an issue requiring immediate maintenance. We will perform this maintenance on Friday, July 10th from 8:00 PM-10:00 PM (Central Time). During this time, the solution will be available, however, users may experience intermittent slowness.

We apologize for the inconvenience as we work to provide a better experience for our clients.
Jul 10, 10:56 CDT
Jul 9, 2026

No incidents reported.

Jul 8, 2026
CarePort Insight issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Jul 8, 14:56 CDT
Identified - WellSky has identified an issue in the CarePort Insight application with the Market Benchmark row on the SNF Market Analytics page. We have found the root cause and are working on deploying a fix now.

Next Update - within 30 minutes
Jul 8, 14:46 CDT
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Jul 8, 14:38 CDT
Jul 7, 2026
Referral Management issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Jul 7, 18:15 CDT
Identified - WellSky has identified the issue causing degraded system performance.

Next Update - within 30 minutes
Jul 7, 17:55 CDT
Update - WellSky continues to investigate an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages.

Next Update - within 30 minutes
Jul 7, 17:30 CDT
Update - WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages.

Next Update - within 30 minutes
Jul 7, 17:12 CDT
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Jul 7, 17:09 CDT
Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

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Recurring Maintenances
*For the best experience within the applications, we recommend waiting until the maintenance window has concluded.*

Solution Type When Time Impact
Care Mgmt VPN data center system updates 1st Saturday of every month. 8:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Monthly OS Patching 4th Tuesday of every month. 10:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Referral Mgmt Monthly OS Patching 4th Tuesday of every month.
 10:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Referral Intake Monthly OS Patching 4th Tuesday of every month.
 10:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Connect, Insight, Guide Bi-Monthly Maintenance 2nd and 4th Tuesday of every month.
 7:00 PM - 12:00 AM CT Application may be unavailable or experience intermittent disruptions.
Transition VPN data center system updates 1st Saturday of every month. 8:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Monthly OS Patching 4th Tuesday of every month. 10:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Discharge VPN data center system updates 1st Saturday of every month. 8:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Monthly Maintenance 4th Saturday of every month.
 8:00 PM - 5:00 AM CT Application may be unavailable or experience intermittent disruptions during maintenance window.
Intake Monthly Maintenance 4th Saturday of every month.
 8:00 PM - 5:00 AM CT Application may be unavailable or experience intermittent disruptions during maintenance window.