WellSky Connected Networks Status Page Status

All Systems Operational

About This Site

WellSky Connected Networks

This site provides information about the status of the Connected Networks’ suite of solutions. Please bookmark this site and check back here to view the current status of the solutions listed below, including updates on maintenance, performance and security. Recurring maintenances are located at the bottom of this page.

CarePort Care Management Operational

CarePort Referral Management Operational

CarePort Referral Intake Operational

CarePort Guide Operational

CarePort Connect Operational

CarePort Insight Operational

CarePort Discharge Operational

CarePort Intake Operational

CarePort Interop Operational

CarePort Transition Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 13, 2026

No incidents reported today.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

CP Connect Performance Degradation

Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

Mar 11, 11:04 CDT

Update - WellSky has resolved the issue causing degraded system performance.

We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.

Mar 11, 09:36 CDT

Monitoring - WellSky has resolved the issue causing degraded system performance.

We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.

Mar 11, 08:24 CDT

Investigating - WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages.

Next Update - within 30 minutes

Mar 11, 07:58 CDT

Mar 10, 2026

No incidents reported.

Mar 9, 2026

Care Management/Referral Management Incomplete Functionality

Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

Mar 9, 08:54 CDT

Identified - WellSky has identified the issue causing issue in our referral workflow that may cause a patient’s new referral to be unintentionally shared with providers associated with prior referrals for that same patient after a patient choice is made.
Customer Impact
In a limited number of cases, providers who were part of earlier referrals may have visibility into a newly created referral when they should not. This could result in confusion or unexpected notifications but does not impact the completion or clinical accuracy of the referral itself.

Next Update - 09th March by 08:00 AM

Mar 6, 19:53 CST

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

CarePort Discharge & Intake Maintenance

Completed - The scheduled maintenance has been completed.
Mar 1, 05:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 20:00 CST

Scheduled - WellSky will perform a scheduled maintenance on Saturday February 28th, 2026, from 8:00 PM to Sunday March 1st, 2026, 5:00 AM (Central Time). During this time, the Solution will be available.

During our regularly scheduled maintenance window, we will complete a security enhancement by fully disabling TLS 1.0 and TLS 1.1. As a reminder, our applications already require TLS 1.2–compliant browsers, and no action is expected from users who meet this requirement. This change is part of our ongoing commitment to maintaining strong security standards.

We thank you for your patience as we improve the system.
Feb 23, 12:08 CST

Feb 28, 2026

Feb 27, 2026

No incidents reported.

Recurring Maintenances

*For the best experience within the applications, we recommend waiting until the maintenance window has concluded.*

Solution	Type	When	Time	Impact


Care Mgmt	VPN data center system updates	1st Saturday of every month.	11:00 PM - 3:00 AM CT	Some interfaces may disconnect and automatically reconnect. Application will remain online.
	Monthly OS Patching	4th Tuesday of every month.	10:00 PM - 12:00 AM CT	Some interfaces may disconnect and automatically reconnect. Application will remain online.

Referral Mgmt	Monthly OS Patching	4th Tuesday of every month.	10:00 PM - 12:00 AM CT	Some interfaces may disconnect and automatically reconnect. Application will remain online.

Referral Intake	Monthly OS Patching	4th Tuesday of every month.	10:00 PM - 12:00 AM CT	Some interfaces may disconnect and automatically reconnect. Application will remain online.

Connect, Insight, Guide	Bi-Monthly Maintenance	2nd and 4th Tuesday of every month.	7:00 PM - 12:00 AM CT	Application may be unavailable or experience intermittent disruptions.

Transition	VPN data center system updates	1st Saturday of every month.	11:00 PM - 3:00 AM CT	Some interfaces may disconnect and automatically reconnect. Application will remain online.
	Monthly OS Patching	4th Tuesday of every month.	10:00 PM - 12:00 AM CT	Some interfaces may disconnect and automatically reconnect. Application will remain online.

Discharge	Monthly Maintenance	4th Saturday of every month.	8:00 PM - 5:00 AM CT	Application may be unavailable or experience intermittent disruptions during maintenance window.

Intake	Monthly Maintenance	4th Saturday of every month.	8:00 PM - 5:00 AM CT	Application may be unavailable or experience intermittent disruptions during maintenance window.