All Systems Operational

About This Site

WellSky Connected Networks
This site provides information about the status of the Connected Networks’ suite of solutions. Please bookmark this site and check back here to view the current status of the solutions listed below, including updates on maintenance, performance and security. Recurring maintenances are located at the bottom of this page.

For updates on the Change Healthcare cybersecurity event, please visit https://wellsky.com/changestatus

CarePort Care Management Operational
CarePort Referral Management Operational
CarePort Guide Operational
CarePort Connect Operational
CarePort Insight Operational
CarePort Discharge Operational
CarePort Intake Operational
CarePort Interop Operational
CarePort Transition Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 17, 2025

No incidents reported today.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025
Discharge & Intake Maintenance
Completed - The scheduled maintenance has been completed.
Jan 11, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 20:00 CST
Scheduled - WellSky will perform a scheduled maintenance on Friday January 10, 2025 from 8:00 PM to January 11, 2025 4:00 AM (Central Time). During this time, the Solution will be unavailable.

We thank you for your patience as we improve the system.
Dec 23, 14:26 CST
Jan 10, 2025
Jan 9, 2025

No incidents reported.

Jan 8, 2025
Care Management & Referral Management Maintenance
Completed - The scheduled maintenance has been completed.
Jan 8, 07:46 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 21:00 CST
Scheduled - WellSky will perform a scheduled maintenance on Tuesday January 7, 2025 from 9:00 PM to 11:00 PM (Central Time). During this time, the Solution will be available. HL7 interfaces may disconnect and automatically reconnect once the maintenance is completed and all queued messages will be processed in order received.

We thank you for your patience as we improve the system.
Dec 30, 12:28 CST
Jan 7, 2025
Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025
Referral Management Performance Degradation
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Jan 4, 13:11 CST
Investigating - WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages.

Next Update - within 30 minutes
Jan 4, 12:58 CST
Jan 3, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage
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Recurring Maintenances
Solution Type When Time Impact
Care Mgmt VPN data center system updates 1st Saturday of every month. 11:00 PM - 3:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Monthly OS Patching 4th Tuesday of every month. 10:00 PM - 11:00 PM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Referral Mgmt Monthly OS Patching 4th Tuesday of every month.
 10:00 PM - 11:00 PM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Transition VPN data center system updates 1st Saturday of every month. 11:00 PM - 3:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Monthly OS Patching 4th Tuesday of every month. 10:00 PM - 11:00 PM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Discharge Monthly Maintenance 4th Saturday of every month.
 8:00 PM - 5:00 AM CT Application will be unavailable during maintenance window.
Intake Monthly Maintenance 4th Saturday of every month.
 8:00 PM - 5:00 AM CT Application will be unavailable during maintenance window.