All Systems Operational

About This Site

WellSky Connected Networks
This site provides information about the status of the Connected Networks’ suite of solutions. Please bookmark this site and check back here to view the current status of the solutions listed below, including updates on maintenance, performance and security. Recurring maintenances are located at the bottom of this page.

For updates on the Change Healthcare cybersecurity event, please visit https://wellsky.com/changestatus

CarePort Care Management Operational
CarePort Referral Management Operational
CarePort Referral Intake Operational
CarePort Guide Operational
CarePort Connect Operational
CarePort Insight Operational
CarePort Discharge Operational
CarePort Intake Operational
CarePort Interop Operational
CarePort Transition Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CarePort Connect Maintenance Feb 17, 2026 19:00 - Feb 18, 2026 00:00 CST

WellSky will perform scheduled maintenance on Tuesday, February 17th, 2026, from 7:00 PM to Wednesday, February 18th, 2026, 12:00 AM (Central Time). During this time, the Solution will be periodically unavailable.

We thank you for your patience as we improve the system.
Posted on Feb 06, 2026 - 12:15 CST
Feb 16, 2026
Discharge & Intake Issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Feb 16, 14:20 CST
Monitoring - WellSky has resolved the issue causing degraded system performance. However, users may still experience a temporary notification delay.

We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
Feb 16, 12:44 CST
Update - WellSky is investigating an issue causing degraded system performance and notification delays.

Next Update - within 30 minutes
Feb 16, 12:14 CST
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Feb 16, 12:10 CST
Care Management Issue issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Feb 16, 13:25 CST
Monitoring - WellSky has resolved the issue causing delays in Outbound referrals. There may continue to be a delay while the backlog of referrals is processing.

We will continue to monitor closely over the next 60 minutes.

Feb 16, 12:37 CST
Update - WellSky is investigating an issue causing delays in Outbound referrals.

Next Update - within 30 minutes
Feb 16, 12:13 CST
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Feb 16, 12:07 CST
Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage
The information provided and terms used on this site are provided to WellSky clients for general informational purposes only, and WellSky provides no assurances about the accuracy of such information. Further, the information on this site in no way amends, supplements, incorporates, creates or supersedes any legal obligations, including those that are contractual or statutory in nature.
Recurring Maintenances
*For the best experience within the applications, we recommend waiting until the maintenance window has concluded.*

Solution Type When Time Impact
Care Mgmt VPN data center system updates 1st Saturday of every month. 11:00 PM - 3:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Monthly OS Patching 4th Tuesday of every month. 10:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Referral Mgmt Monthly OS Patching 4th Tuesday of every month.
 10:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Referral Intake Monthly OS Patching 4th Tuesday of every month.
 10:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Transition VPN data center system updates 1st Saturday of every month. 11:00 PM - 3:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Monthly OS Patching 4th Tuesday of every month. 10:00 PM - 12:00 AM CT Some interfaces may disconnect and automatically reconnect. Application will remain online.
Discharge Monthly Maintenance 4th Saturday of every month.
 8:00 PM - 5:00 AM CT Application may be unavailable or experience intermittent disruptions during maintenance window.
Intake Monthly Maintenance 4th Saturday of every month.
 8:00 PM - 5:00 AM CT Application may be unavailable or experience intermittent disruptions during maintenance window.